"We wanted to compile all aspects of the client experience into a single view of the client - one view, so Pitney Bowes employees could see the company's entire history with the client, including every client interaction with us, in one place. We wanted to be able to leverage that information for predictive and trend analytics."
"“The (Dun & Bradstreet) database of company addresses is not only the biggest but it is also international. The fact that it is international was very useful for us for making unambiguous analyses between the various countries and applying a similar methodology in all of them."
"Besides developing the actual software we sell our customers, we've got to build an infrastructure where data quality is paramount. You can make a mess really quickly in the electronic age if you don't have your data right."