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D&B CD ROM Publications  

CDecision

CDecision is CD ROM product, used primarily to adjudicate high volumes of low dollar credit transactions. It also has features that can be handy to a marketing or sales person. Here are some features that could be of interest to both credit and marketing departments:

  • CDecision lists all active and inactive files in D&B database (over 2 million records, which includes inactive and failed companies); this is handy in tracking previous businesses, as in "did these people cause me grief in the past?"
  • It can do lookups by:
    • Company name and tradestyle
    • Address and City
    • Postal Codes, including ranges
    • Phone number, including ranges
    • Primary contact names (handy if you want to know if principal has other businesses or has been involved in failed businesses in the past, (although software does not differentiate between people with same first and last names)
  • It can perform Canada-wide searches--not limited to specific provinces
  • It is useful for looking up DUNS number for Electronic Fund Transfers and Quality management (ISO 9000, QM 9000,)

CDecision also provides the following data elements, where available:

  • SIC4 and Line of Business
  • D&B rating
  • Employee Range
  • Paydex Quartile and Paydex trend
  • Number of trade experiences in the D&B Payment Database,
  • Indicators ('yes' or 'no') to show if the following are present on the company's full Business Information Report:
    • Legal, Court House or Public Record Activity
    • Financial Statement
  • Branch or Subsidiary indicator for the record listed
  • Legal Name or 'Tradestyle' indicator for name shown

For marketing:
Since CDecision is primarily a Credit tool, it does not perform SIC lookups or produce marketing lists. Some sales representatives and marketing executives use it as a low cost reference tool. Here are some possible Marketing related uses:

  • CDecision can augment data from phone books, the web or other sources of marketing data for a very low cost. Using the information on CDecision, they can pre-qualify prospects and focus their efforts where they are most likely to close a sale.
  • As a research tool to obtain basic demographic information before a sales call.
  • As a low cost credit pre-screening tool for sales reps (i.e. to check credit worthiness before calling on prospects).
  • To find the contact names of firms in an existing sales territory (to call on your existing client's neighbours).
  • Sales people with laptops use it to do 'while in the area' prospecting cold calls. They can quickly get the names and basic details of their client's neighbours to make prospecting and cold calling more efficient.

CDecison FAQ

  • Question: What print options are available from the CDecision?
    Answer: CDecision can print a one-page summary on any of the records in the database
  • Question: Is there a printed manual for CDecision?
    Answer: There is no printed manual for CDecision. Detailed help screens are available within the software by clicking on the [?] icon.
  • Question: Can I take the CD ROM out of the drive when I use CDecision?
    Answer: You can now copy the CDecison data to your local or network hard drive when installing CDecision. This means the CD ROM no longer needs to remain in the CD Drive to use the Software.

    If you chose the minimal install or if you are using a version of CDecision earlier than Q2-2001, The CD ROM houses the data. The only part of the CD installed on your hard drive is the program to read and decode the information on the CD. To install the data files to your hard drive, please install the most current version or contact D&B Technical support.

  • Question: Will CDecision work over a Network?
    Answer: Yes, you can purchase networked versions of our CD ROM publications. They will work in most network environments where users can share CD ROM or hard drives. Please contact your D&B Representative for pricing and volume discount information.

Canadian Reference publications on CD

  • Question: Is there a printed manual for the Canadian Reference publications on CD?
    Answer: There is no printed manual for the Canadian Reference publications on CD. Detailed help screens are available within the software by clicking on the [Help] or [?] icons.
  • Question: Can I export records from my Canadian Reference Publication CD to a marketing database, contact management software or Excel® Spreadsheet?
    Answer: You can export records from the new 2001 Canadian Business Directory. Before 2001, CD Reference Publications were essentially BOOKS provided on a CD. Other than the low relative cost, the main advantage the CD ROMs have over books is that you can create your own indices. As a value-added feature, you can print unlimited sales leads (paper tickets) from the data contained on the CD at no additional cost.

    The 2001 CD's ship with 100 free record export credits. To purchase additional export credits contact your D&B Sales Representative, or phone D&B Direct Marketing Services (DMS) at 1.888.816.9793.

  • Question: Will the reference publications work over a Network?
    Answer: Yes, you can purchase networked versions of our CD ROM publications. They will work in many popular network environments where users can share a CD ROM drive. Please contact your D&B Representative for pricing and volume discount information.
  • Question: Can I take the CD ROM out of the drive when I use the CD ROM Canadian Reference Publications?
    Answer: The new 2001 edition of the Canadian Business Directories includes an option to copy all the data to your computer's hard drive. You can also continue to read the data from the CD ROM to save on hard drive usage.

    If you choose to leave the data on the CD ROM, the only part of the CD installed on your hard drive is the program to read and decode the information on the CD. With this option, the CD must be in the CD ROM Drive when you use the program.

  • Question: What print options are available from the Business Reference Publications?

    Answer: Business Reference Publications can print either one or four records to a page.

  • Question: How do I move the 2001 Canadian Directories from one computer to another?
    Answer: If an installed Canadian Business Directories application (Multidir) has not yet been activated you can uninstall it by deleting the install folder, and re-installing it elsewhere. 'Activation' only occurs after you insert the activation key (alpha-numeric ID) into the software. You receive this activation key by contacting Customer Service at 1.800.463.6362.

    Moving and re-installing an activated Multidir application is more complicated. In this case, you must move Softkey from the old location to the new in order to preserve any remaining export record credits. Please contact D&B Technical Support at 1.800.894.9888 if you wish to move Multidir. If you do not follow the following steps as required, you will lose whatever Export Credits you still have. With Technical Support's assistance, you will perform the following steps:

    1. Install Multidir to the new location and run it. The activation screen will appear. Write down the serial number shown on the screen. Cancel the activation.
    2. Go to the folder containing the old Multidir. Run DBKEY.EXE. The Softkey screen will appear. Select the [De-Install Softkey] button. This will display the De-Install Softkey dialog box. The edit box labeled [Softkey Path to De-Install from] should contain the folder name of the old Multidir. In the edit box labeled [New Installation Serial Number] enter the serial number from step 1. Click the [De-Install] button. Reply 'yes' to the next 2 messages (continuation and de-install).
    3. The memo box labeled [New De-Install Key] will contain several lines of hexadecimal (Numbers 0 to 9 and letters a to f only) code. This is the activation key for the new Multidir install. Click the [Save to File] button. The Save De-Install Key dialog box will appear.
    4. Save the file as OLDMULTI.CCK and click Ok. Click Ok to the confirmation message. Do not delete the old Multidir folder at this time.
    5. Run the newly installed Multidir. The activation screen will appear. Click the [Activate from a previously De-Installed Softkey] checkbox. A new button, labeled [Load from File], and an edit box will appear below the checkbox. Click the [Load from File] button. The Locate File dialog will appear.
    6. Locate the folder containing the old Multidir. Select the OLDMULTI.CCK file and click Ok. The [Enter the Activation code here :-] memo box on the activation screen will now contain the new activation code. Click the [Activate] button. Click Ok on the Confirmation Code dialog. The application main screen will appear.
    7. Once you enter the software from your new location successfully, you can safely delete the old installation folder.
  • Question: What criteria is used to select the records in each of the Reference Publications?
    Answer: Please consult this table. For more details, please contact D&B Customer Service at 1.800.INFO.DNB. You can also contact us by E-Mail.
     
  •   Canadian Key Business Directory Guide to Canadian Manufactures National Service Directory Regional Directories
    Number of Businesses Listed Top 20,000 Total 50,000 (Combined>
    Vol. 1 Western Canada, Top 15,000
    Vol. 2 Central Canada, Top 20,000
    Vol. 3 Eastern Canada, Top 15,000
    Top 20,000 Total 60,000 (Combined)
    Vol.1 Vancouver: Top 20,000
    Vol.2 Toronto: Top 20,000
    Vol.3 Montreal: Top 20,000
    Criteria for Inclusion $5 Million + Sales or
    50 + HQ Employees or
    250 + Total Employees
    Top Canadian Businesses in the Manufacturing Industry, where this is their primary line of business $1 million + Sales or
    20 + Employees and
    Primary SIC is one of 07, 40, 41, 42, 44, 45, 47, 60 through 67, 70 through 89.
    Top Businesses in each Metropolitan Area
    Industry Coverage All except Schools All Manufacturers All Service Providers All lines except Agriculture, Forestry, Fisheries, Education and Government.
    Geographical Coverage All Canada All Canada (in three volumes) All Canada Greater Metropolitan Vancouver, Toronto and Montreal

  • Is it possible to export my data to a folder other than c:\multidir (or the folder where the program is installed)?
    Answer: By default, the Canadian Business Directories should export to any folder. In certain installations of Windows 9x, NT or 2000 releases with certain service packs, the operating system only allows export to the installation folder. You can download and install this modified program to restore export capabilities to any folder. Click (or Right-click) here and save this (727kb) file on your computer. You can then double-click this WinZip Self-Extractor to extract the modified multidir.exe program. If you installed the CD ROM software in the default location (c:\multidir), just click [Unzip]. If you installed the software anywhere else, you will need to point the extractor to the correct folder using the [Browse] button.

    Please contact D&B Technical Support at 1.800.894.9888 if you have any questions about this process. Thank you for your patience.

  • Question: Why do I sometimes not see the company names in the detail screen?
    Answer: On certain combinations of video cards and Windows settings, the text size in some detail fields increases marginally. This causes fields to 'scroll up' outside of the viewable areas. To see if your video card and Windows settings are causing this problem, click where the company name should appear and hit the [up arrow] key (cursor up). If the name appears, you can use a modified version of the program file to resolve the issue. To install this patch, Click (or Right-click) here and save this (727kb) file on your computer. You can then double-click this WinZip Self-Extractor to extract the modified multidir.exe program. If you installed the CD ROM software in the default location (c:\multidir), just click [Unzip]. If you installed the software anywhere else, you will need to point the extractor to the correct folder using the [Browse] button.

    Please contact D&B Technical Support at 1.800.894.9888 if you have any questions about this process. Thank you for your patience.

  • Question: Why do I sometimes get an error using the Guide to Canadian Manufacturers - Central
    Answer: Two text files on the Guide to Canadian Manufacturers: Central CD contain an error. If you try to select the Cities index under Location, the program fails. We have created a self-extracting zip archive which contains the two corrected files. To install this patch, Click (or Right-click) here and save this (31kb) file on your computer. You can then double-click the patch to extract the two files. This will re-inflate the two files. If you installed the CD ROM software in the default location (c:\multidir), just click [Unzip]. If you installed the software anywhere else, you will need to point the extractor to the correct folder with the [Browse] button.

    Please contact D&B Technical Support at 1.800.894.9888 if you have any questions about this process. Thank you for your patience.

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