How do I get started using DBIA?
Download a one-page tutorial on using D&B Internet Access (DBIA).

How do I use DBIA?
Click here to learn about how to login, search for a company, choose from search results, order products, and much more.

Why does the system say ‘You have been logged off for security reasons’ whenever I submit a search in DBIA?
This problem can be fixed by enabling your cookies.

What are Data Packets?
Click here to learn more about data packets.

How do I interpret the reports?
Read the Keys to D&B Scores, Ratings and Indices. If you have any further questions, please do not hesitate to call us at 1.800.INFO.DNB (1.800.463.6362) or Contact us online.

Who should I contact regarding technical support issues?
Please call our technical support line at 1.800.894.9888 or contact us online.